We strive to get your investment rented quickly, but feel it is important to get the RIGHT tenant versus the FAST tenant! Spending time up front creates a good experience all around, versus one that is stressful and frustrating. In our experience, desperation usually leads to bad decisions. We work hard to maintain a consistent standard to ensure the best possible tenant.
Oftentimes people think they just need to do a quick credit check and verify employment but there’s more to it than that. Our high quality tenant screening process digs deeper. We gather extensive information on the following:
Cal West will obtain a credit report for each applicant. Our credit reports do not simply provide credit scores because that does not tell the full story. Our report reveals the full story of the applicant noting balances of each credit account along with the history of payment. It provides basic information about whether our applicant has ever been a plaintiff or a defendant in a public case such as an eviction or bankruptcy. It is also important to note that reports supplied by applicants WILL NOT be accepted.
Our screening process is not just based on a credit score only - we take a comprehensive look at the overall applicant. This process has proven to be extremely successful.
Cal West strives to stay on the cutting edge of technology. We offer an online owners portal and web based software that is always evolving to help our clients get the most current features the industry can offer. Our database is the best and most accurate product on the market for the property management industry.
As members of
You can feel safe that the company you are hiring will be there when you need us. We have an A rating with the Better Business Bureau and have served for many years on the board for our local chapter of NARPM.
Our San Jose Property Managers conduct 6 month surveys on every new resident. Our property assessment program will provide an annual report to our clients complete with pictures and details about the property condition. These programs along with our periodic exterior assessments ensure that your asset is protected from tenant abuse or neighborhood blight. Our vendors also act as our eyes and ears and report concerns to our office when they perform work at the property.
Our accounting is thorough and compliant with all requirements including local, state and federal. We provide a monthly statement showing all activity on your account. Clients with direct deposit can access their statement at any time through the owner's portal or via email. Statements come in a convenient pdf format but other formats are available if needed.
Our San Jose Property Management Company will implement local and federal requirements so as to limit our client's liability. If the law changes, we will make sure your property is in compliance.
We use only well vetted vendors with a track record of success. All vendors must verify their insurance and other appropriate documentation such as current licensing and/or bonding.
We offer a consistent approach to management that helps us provide the quality service our clients require but we can bend to your needs as well. We are confident that we have a management plan that fits your preferences and desires.
Our residents enjoy the luxury of paying their rent online either manually or automatically each month. Residents can also submit maintenance work orders through their account and see their ledger with completely updated balance information.
Our San Jose property management company has a dedicated department for all resident maintenance issues. Our staff will troubleshoot problems in an attempt to prevent needless costs and trips to the property by our vendors.
Our San Jose property managers will stand ready to help should an emergency arise after business hours. The agent or staff member will troubleshoot the problem and determine the emergency status and send vendors out as necessary.
We believe that our residents are an important part of the management experience. If they are happy it greatly reduces the chances that they will look for another place to live. We strive to be courteous and respectful with our residents knowing that they serve a valuable purpose in guarding our clients asset.
See Our Owner's Guide for more details.